1. Ordering model
Delyan is ordered using a firewall edition plus optional L2/L3 capacity add-ons. Firewall edition tiers are sized on managed firewalls. Cisco L2 switches and L3 routers are ordered using separate add-on capacity packs. Add-ons are not standalone platform licences and must be attached to an active Delyan firewall edition.
| Component | How it is licensed | Commercial rule |
|---|---|---|
| Firewall edition | Managed firewalls | Choose the smallest firewall tier that covers the contracted estate. |
| L3 router capacity | Router add-on pack | Approx. 30% of the corresponding firewall tier; packs may be stacked. |
| L2 switch capacity | Switch add-on pack | Approx. 15% of the corresponding firewall tier; packs may be stacked. |
| MSSP | Managed-device schedule | Separate MSSP schedule; direct L2/L3 add-on packs do not apply. |
2. Firewall edition SKUs
| SKU | Edition | Managed FWs |
|---|---|---|
DLY-ESS-10-1Y | Essential | 10 |
DLY-PRO-25-1Y | Professional | 25 |
DLY-ENT-50-1Y | Enterprise 50 | 50 |
DLY-ENT-100-1Y | Enterprise 100 | 100 |
DLY-ENT-250-1Y | Enterprise 250 | 250 |
DLY-ENT-500-1Y | Enterprise 500 | 500 |
DLY-ENT-UNL-1Y | Enterprise Unlimited | 500+ |
3. Router and switch add-ons
- Use add-on SKUs only when the customer has an active firewall edition.
- Add-ons may be combined to reach the required capacity.
- The add-on term must be co-termed with, or not extend beyond, the firewall edition.
| SKU | Family | Capacity |
|---|---|---|
DLY-RTR-10-1Y | L3 Router | 10 |
DLY-RTR-25-1Y | L3 Router | 25 |
DLY-RTR-50-1Y | L3 Router | 50 |
DLY-RTR-100-1Y | L3 Router | 100 |
DLY-RTR-250-1Y | L3 Router | 250 |
DLY-RTR-500-1Y | L3 Router | 500 |
DLY-SW-10-1Y | L2 Switch | 10 |
DLY-SW-25-1Y | L2 Switch | 25 |
DLY-SW-50-1Y | L2 Switch | 50 |
DLY-SW-100-1Y | L2 Switch | 100 |
DLY-SW-250-1Y | L2 Switch | 250 |
DLY-SW-500-1Y | L2 Switch | 500 |
4. Multi-year term rules
| Term | Commercial effect | SKU convention |
|---|---|---|
| 1 year | Annual MSRP | -1Y |
| 3 years | 10% effective saving vs annual renewal | -3Y |
| 5 years | 15% effective saving vs annual renewal | -5Y |
5. Support and professional services
| SKU | Offer | Commercial basis | Coverage / scope |
|---|---|---|---|
DLY-SUP-STD | Standard Support | Included | 8x5 support and software updates |
DLY-SUP-PREM | Premium Support | +15% of software licence value | 24x7 support and priority cases |
DLY-SUP-MC | Mission Critical Support | +25% of software licence value | 24x7, named TAM, priority escalation, quarterly health review |
DLY-PS-REMOTE | Remote Installation | – | Remote deployment and onboarding |
DLY-PS-ONSITE | On-site Deployment | – | On-site installation and onboarding |
DLY-PS-ADV | Advanced Implementation | – | Complex implementation package |
DLY-PS-COMP | Custom Compliance Framework | Per framework | Framework engineering package |
DLY-PS-CLEAN | Firewall Cleanup Workshop | – | Policy optimisation workshop |
DLY-PS-TRAIN-2D | Administrator Training | – | Two days; up to 10 attendees |
6. MSSP ordering
For MSSP estates, firewalls, L2 devices and L3 devices are counted as managed devices under the MSSP schedule. Do not combine the direct-customer router/switch add-on schedule with MSSP pricing.
| SKU | Band |
|---|---|
DLY-MSSP-BASE-1Y | Base + first 25 devices |
DLY-MSSP-ADD-26-100 | Devices 26–100 |
DLY-MSSP-ADD-101-250 | Devices 101–250 |
DLY-MSSP-ADD-251-500 | Devices 251–500 |
DLY-MSSP-ADD-501P | 501+ devices |
7. NFR and PoC rules
| SKU / item | Entitlement / rule | Commercial treatment |
|---|---|---|
DLY-NFR-25-1Y | Up to 25 devices | Partner internal lab/demo only |
DLY-NFR-100-1Y | Up to 100 devices | Partner internal lab/demo only |
| PoC duration | 1 week | No cost for qualified opportunity |
| PoC scope | 2–3 devices agreed up front | Configuration exports or read-only SSH for FortiGate/Palo Alto |
| Data handling | Customer-controlled environment | No configuration data leaves customer environment |
| Extension | Beyond standard PoC | Commercial approval required |
8. Quote workflow
- 1
Discover
Confirm firewall count, router count, switch count, supported vendors, direct/MSSP route, requested term and required services.
- 2
Size
Choose the firewall base tier, then add L3/L2 packs as required. Avoid under-sizing device capacity.
- 3
Co-term
Ensure router/switch add-ons do not extend beyond the base licence term.
- 4
Apply channel route
Apply standard, registered or strategic buy factor only after the correct approval path.
- 5
Add support and services
Select support level and one-time PS/training items.
- 6
Validate
Check SKU syntax, quantities, currency, SAR reference, VAT treatment, start/end dates and legal info.
9. Worked ordering example
Example customer: 100 managed firewalls, 50 routers and 100 switches, 1-year term, Premium Support, on-site deployment and administrator training.
| Line | SKU | Description | Qty |
|---|---|---|---|
| 1 | DLY-ENT-100-1Y | Enterprise 100 firewall edition (100 managed firewalls) | 1 |
| 2 | DLY-RTR-50-1Y | L3 Router add-on - 50 devices | 1 |
| 3 | DLY-SW-100-1Y | L2 Switch add-on - 100 devices | 1 |
| 4 | DLY-SUP-PREM | Premium Support (15% of software licence value) | 1 |
| 5 | DLY-PS-ONSITE | On-site Deployment | 1 |
| 6 | DLY-PS-TRAIN-2D | 2-day Administrator Training | 1 |
10. Final quote checklist
Before issuing a quote, confirm:
- ✓End-customer legal name
- ✓Direct vs MSSP route
- ✓Firewall / L3 / L2 counts
- ✓Correct base and add-on tiers
- ✓Supported device platforms
- ✓1 / 3 / 5-year term
- ✓Co-terming
- ✓Support level
- ✓PS / training scope
- ✓Channel status
- ✓Deal registration approval
- ✓Currency and SAR reference
- ✓VAT / tax treatment
- ✓Licence start date
- ✓Any non-standard commercial approval
Pricing and quotes
Prices are provided by our sales team for each deal.
